Arkansas Radar Repair

Upon receiving your radar, we will follow this process:

1. E-mail you stating we received the radar.

2. Make a visual inspection of the package to make sure no damage was caused by the shipping company.  If damage was found we will contact you immediately and follow the shippers protocol for reporting damaged packages.

   
   

3. Make a visual inspection of components in the box.  If physical damage is seen that you did not list on the radar return form we will notify you immediately.




4. Attach a work-order tag to the radar for identification purposes.  This identification number will be e-mailed to you for your records.




5. Make the proper power and antenna (if required) connections per manufacturer's specifications then apply power to the radar.




6. Attempt to test all functions of the radar making note of all failures. The goal here is to confirm the problem(s) listed on the Radar Information Form included with the radar. 




7. Send you a detailed report including the problems found, cost of repair and delivery time. If you opt not to have the unit repaired, we will send it back to you.




8. Repair the radar once funds are received (for individual/personal radar repair), or once repair quotation is approved (for agency radar repair). Approval must be in writing (fax or e-mail is acceptable).   For submitting payment, click submitting payments




9. Ship radar back to you.

To send us your radar click here.

If you have any questions at all, please contact us.

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